How does what feel, Laurie? Glad you asked!
A definition of FEEL is: to be conscious of an inward impression, state of mind, or physical condition.
How does your company feel when you walk in the door? How do your employees feel about coming to work every day? How do your customers feel about you? How do your vendors feel about working with you? How do you feel about your employees? How do your employees feel about you?
A definition of FEELING is: an emotional state or reaction.
Too often in our business minds, we lose the emotional sense of what having a business is all about. A business isn’t a machine and employees aren’t cogs in a wheel. Our businesses are all about people and people are feeling human beings. We feel deeply … Read More »
I find myself struggling with the Thanksgiving holiday “sale-a-thons”. I understand that retail relies on Black Friday. I know that the origin of the term Black Friday was to draw attention to the fact that it is often the first day of the calendar year when retailers’ books go from red to black.
I appreciate the excitement of families planning together their official holiday shopping spree. Not an event in which I personally participate, mostly because I’m uncomfortable in large crowds. However, I can acknowledge and celebrate the fun that others seem to experience.
Here is my quandary. Have we forgotten about the point of the day – which is gratitude? Am I just being a Grinch? Or are we as a society allowing ourselves to “buy” in to the media hype and be manipulated by our own greed or guilt?
Isn’t Thanksgiving … Read More »
Leaders need a new paradigm that can offer the speed and scale required to adapt and
thrive in the face of constant change.
Adding to the external dynamics impinging on organizations, a transformation is taking place from the
inside as the next generation of workers, the Millennials, are making their mark and comprising a
majority of the workforce. Digital natives accustomed to nearly constant connectivity and feedback,
they are forcing previous generations to rethink how they will lead teams and organizations.
Mass collaboration, seeking diversity and having an innovation-focus are no longer merely competitive
advantages. They have become a matter of survival for organizations. In this environment, 21st
Century International Skills1 become key factors, preparing and enabling the upcoming generations for
success and organizations for transformation. The through-lines of these skills are: systems thinking,
working creatively together, collaboration across diversity and acting with the larger community in
mind2 . Subsequent generations … Read More »
CHARLOTTE, N.C. – June 2, 2014 – Mary Elizabeth Murphy, chief executive officer of S.T.A.R. Resources and author of RESET Your Buttons®,will be presenting a life-improvement seminar at IKEA Charlotte on Sunday, June 22 at 1:00PM.
Murphy’s 30-minute presentation – “RESET Your ButtonsTM Recharge, Rejuvenate and Refresh for Summer” will focus on bringing harmony into all aspects of people’s lives. The first 20 people who RSVP and attend will receive a copy of Mary Elizabeth’s book, RESET Your Buttons® and a medium FRAKTA blue bag. To RSVP, email Brian Gott at Brian.Gott@IKEA.com. The seminar is free for IKEA Family Members and will take place in the Dining Department at IKEA Charlotte (8300 IKEA Blvd.).
“We are committed to helping our customers enrich their lives and this seminar series provides us with an opportunity to bring great tips and ideas directly to them,” said Brian … Read More »
Yesterday in our executive team meeting I was reminded of the well-known statement that “employees don’t quit jobs, they quit managers and office environments.” The research by brain scientists such as Daniel Pink and positivity in the workplace research by Losada, Heaphy and others, bear this out.
When we sat down for our meeting there was not only a high frustration level in the room but also fatigue… The server went down, the IT support group was slow on the uptake, pressing deadlines for proposals, marketing and other initiatives were stretched to the max by information not accessible on the recalcitrant server hard disk, to name only a few issues.
Instead of jumping into the agenda, I requested that we take two minutes for each to just blow off steam. Permission was granted by all to not even try to be skillful, … Read More »
You’ve seen me walking down the hallway at work; you know I’m in the purchasing department, and you think my name is Bob. I actually work in Finance, and my name is Pete.
I’ve seen you in a couple meetings – the tall redhead who’s always carrying a large (or is it grande?) cup of coffee…or is it tea…or diet soda? I think you work in marketing…or sales…or client relations.
We have no relationship. We’re strangers.
Yet, we work in the same building for the same company. Our clients and vendors are the same. In theory, we have the same corporate goals.
So when I need your help in understanding the terms for a particular contract with a vendor, I e-mail some generic address and make some factual and bland statement. You don’t recognize my name, you have other fires to fight, and you … Read More »
As a leader and a manager of people, you have a tremendous opportunity and a tremendous responsibility. The opportunity is you get the chance to actually influence the behavior of people in a way that helps them grow at the same time help a company or division grow. The responsibility requires you to not take this job lightly and to look for and relish the chance to have an empowering conversation with an employee.
Great you say. When things are going well, it’s easy to have that dialogue. It’s when the news isn’t so good that the typical manager would rather eat nails then sit down and have the hard conversation with an employee.
The Secrets to Reducing Bad Behavior that Leads to Conflict
So how do you make it easier? What are the secrets to having those difficult dialogues and have them … Read More »
S.T.A.R. Resources to Host Two-Day Workshop on Managing Conflict and Relationships – June 5-6
CHARLOTTE, N.C. – April 28, 2014 – S.T.A.R. Resources (http://www.starresources.biz/) is hosting an RSI@Work (Relationship Systems Intelligence) Seminar on Thursday, June 5 and Friday, June 6 at the Renaissance Charlotte Suites Hotel – 2800 Coliseum Centre Drive in Charlotte. It will take place from 9:30AM-5:30PM on June 5 and 9:30AM-5:00PM on June 6.
The two-day workshop is designed for people who are interested in improving the quality of their employee, client, peer, management or family relationships. The program includes a two-day program, buffet lunch both days, workshop materials and more. The cost is $675 per person. Class size is limited and registration is required at http://starresources.biz/rsiwork/rsiwork-seminar/. For questions contact S.T.A.R. Resources at 704-535-5610 or at email@example.com.
“While positive people are more productive and … Read More »
Basic animal nature mandates that we see any change in our lifestyle or environment as a problem. If we then view that problem as a threat, our fight or flight instincts will engage. Change is inevitable. It is occurring around us all the time. Rather than seeing each problem as a threat, see it as an opportunity. The way we make that transition has to do with our perception. Keith Ayers, founder of the Integro Leadership Institute has a simple yet impactful model depicting two different Change Cycles: the Maintenance Cycle and the Growth Cycle. For example, when change occurs, the first place to look is at your reaction to it. If you are behaving defensively then that is a signal that you perceive the change as a threat. At this point you are in the Maintenance Cycle. The goal … Read More »
FOR IMMEDIATE RELEASE
CONTACT: Mary Elizabeth Murphy, S.T.A.R. Resources 704-535-5610
S.T.A.R. Resources and CRR Global Team Up for RSI@Work Licensure Training Program
CHARLOTTE, N.C. – Jan. 6, 2014 – Mary Elizabeth Murphy, CPCC, ORSCC, chief executive officer of S.T.A.R. Resources (http://www.starresources.biz/) teamed up with CRR Global to launch the second group of Relationship Systems Intelligence (RSI@Work) licensees.
The RSI@Work licensee training program took place in Emeryville, Calif. RSI@Work focuses on the collective wisdom of the group, team or system to help organizations create a work environment that supports complex human interactions, embraces conflict, retains valuable knowledge works and changes quickly while remaining profitable and productive.
“I am honored to hold the business development design of this course with Marita [Fridjhon] as well as the privilege of co-leader this year for the licensee training,” said Murphy. “I look forward to continuing … Read More »